You can return products in their original, neat and undamaged packaging within 14 calendar days.

Product returns policy:

1. To return an item or items, the Buyer may do so within 14 calendar days of delivery, after first contacting the flavia.lt team at info@flavia.lt.
2. Returned goods must be in their original, neat and undamaged packaging. They must be undamaged, unused and retain their original appearance. Returned goods must also include the same components as when received. Any gifts the Buyer received from the Seller with the returned purchase must also be returned.
3. Goods not purchased from the Seller or damaged by the Buyer cannot be returned.
4. Non-defective goods are returned at the Buyer’s expense. To return non-defective goods, the Buyer must send a properly packaged parcel via a parcel locker, providing the Seller’s correct contact details.
5. For all returns, the Buyer undertakes to pack the goods properly and securely for transport. The Seller accepts no liability for damage incurred during transport of improperly packaged returned goods.
6. The Seller may refuse to accept returned goods if the Buyer fails to follow the returns procedure.
7. If the Seller does not have suitable replacement goods, the amount paid will be refunded to the Buyer.
8. Refunds are made by bank transfer only; cash transactions are not available.